Adding a New Category

From ACCORD5 Docs

To add a new category to your knowledgebase, head over to the "Management" section of the ACP. In the grey sidebar menu, under KB/Pages Control, click on Manage Categories.

Located below the Categories List is the Add A New Category panel. It's quite simple:

Name

The desired name for your category, visible to customers and staff.

Description

A short description of the type of articles found in this category; it will be displayed under the category title in your knowledgebase.

Click the "Add Category" button once you're finished.