Adding a New Custom Page
From ACCORD5 Docs
To add a new custom page to your helpdesk, head over to the "Management" section of the ACP. In the grey sidebar menu, under KB/Pages Control, click on Add A New Custom Page.
You will be greeted with the Add Custom Page screen. Let's walk through it:
Contents |
Name
The desired name for your page, visible to customers and staff.
Description
A short summary of your page's content.
Use For Content
To use a template file (.tpl) as your page, select 'Template File'. To type out your own content in the text entry box below, select 'RTE Content'.
Template Name
If you selected 'Template File' above, enter the name of the template file to use. The template file must exist in your helpdesk's current skin directory.
Page Body
If you selected 'RTE Content' above, type out your page content in this text entry box.
Click the "Add Custom Page" button once you're finished.
