Changing a Member's Signature

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To change a member's signature, head over to the "Management" section of the ACP. In the grey sidebar menu, under Member Control, click on Manage Members.

You will see the Members List panel, which shows the names and ticket counts of the users currently registered in your helpdesk system.

Editing a User Signature

On the Members List panel, click on a the name of the member you would like to edit. You will greeted with the Profile View screen:

Profile View

At the bottom of the Profile View panel, click on the white "Edit Signature" button. You will be brought to the Editing Member's Signature screen where you can modify the user's signature content.

Editing Member's Signature screen

If you place a checkmark in the box labeled "Append Signature to Ticket Replies by Default", the signature will automatically be added to every reply written by that member.

Click the "Edit Signature" button once you're finished.