Editing or Deleting a Department
From ACCORD5 Docs
To manage departments, head over to the "Management" section of the ACP. In the grey sidebar menu, under Ticket Control, click on Manage Departments.
The Department List panel shows the names and descriptions of the departments currently setup in your helpdesk system.
Editing a Department
On the Department List, click on the blue "Edit" capsule button next to the department you would like to modify. You will be brought to the Edit Department screen where you can modify all of the settings found here.
Deleting a Department
On the Department List, click on the blue "Delete" capsule button next to the department you would like to remove. A confirmation message will appear, ensuring that you really want to remove this department. Click "OK" to do so.
Rearranging Department Order
To rearrange the order in which your departments are displayed, click on the "Reorder" button in the top right corner of the Department List panel. You will be presented with a listing of all of your departments; simply click and drag each department to the position you would like it to be in. Once you have finished dragging and dropping, click on the "Reorder Departments" button to confirm.
