Editing or Deleting an Announcement

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To manage announcements, head over to the "Management" section of the ACP. In the grey sidebar menu, under Announcement Control, click on Manage Announcements.

The Announcement List panel shows the names and descriptions of the announcements currently available in your helpdesk system.

Editing an Announcement

Manage Announcements

On the Announcement List, click on the blue "Edit" capsule button next to the announcement you would like to modify. You will be brought to the Edit Announcement screen where you can modify all of the settings found here.


Deleting an Announcement

On the Announcement List, click on the blue "Delete" capsule button next to the announcement you would like to remove. A confirmation message will appear, ensuring that you really want to remove this announcement. Click "OK" to do so.