Editing or Deleting an Article

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To manage your KB articles, head over to the "Management" section of the ACP. In the grey sidebar menu, under KB/Pages Control, click on Manage Articles.

The Articles List panel shows the names and descriptions of the articles contained in your knowledgebase.

Editing a Knowledgebase Article

Manage Articles

On the Articles List, click on the blue "Edit" capsule button next to the article you would like to modify. You will be brought to the Editing Article screen where you can modify all of the settings found here.


Deleting a Knowledgebase Article

On the Articles List, click on the blue "Delete" capsule button next to the article you would like to remove. A confirmation message will appear, ensuring that you really want to remove this article. Click "OK" to do so.