Member Control

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Member Management

Viewing and Searching for Members

Editing or Deleting a Member

Changing a Member's Signature

Viewing All Tickets Submitted by a Particular Member

Submitting a Ticket on Behalf of a Particular Member

Adding a New Member Account

Approving Pending Member Accounts

Group Management

Viewing User Groups

Adding a New User Group

Editing or Deleting a User Group

Custom Profile Field Management

Viewing Custom Profile Fields

Adding a New Custom Profile Field

Editing or Deleting a Custom Profile Field