Upgrading Trellis Desk
From ACCORD5 Docs
Contents |
To Version 1.0 RC1
To upgrade to Trellis Desk 1.0 RC1, you need to be running version 1.0 beta 6. An upgrade path is not provided for any earlier versions.
Before you begin
When you re-upload the "language" folder, the "en" (English) language will be overwritten. If you have made modifications to your "en" language set, and do not wish to lose them, then do not re-upload the "language" folder. However, doing this will not upgrade your language bits and Trellis Desk may not function properly without the new changes. We realize this could be a problem, and future upgrades will be designed to work around this.
Don't forget to backup
As always, re-uploading files will overwrite any changes. If you made changes to the source files of Trellis Desk, such as for a modification, those changes will be lost. Please backup your data before upgrading. We highly recommended backing up all files as well as the database. You can do this via the Trellis Desk backup functions or your own (such as an SQL export via phpMyAdmin).
Upgrade process
Step 1: Download and unpack
Download the latest copy of Trellis Desk from its product page. Once you've downloaded the Trellis Desk .zip package, unzip it to a convenient location on your hard drive. You can unzip the package using the built-in Windows or Mac extraction functionality, or with products like 7-Zip or StuffIt Expander.
Step 2: Upload system files
Using your favorite FTP client, upload all of the files in the "upload" directory to a desired location on your web server, preserving the folder structure. This can be done using FTP clients like FileZilla or Cyberduck. Ensure that you do not delete or overwrite your existing config.php file. You should overwrite all other existing files unless you've made any modifications (see above 'Before you begin' warning). View the instruction manual of your FTP client if you need more assistance with file transfers.
Step 3: Start the upgrade wizard
Point your browser to the "upgrade" directory in which your Trellis Desk files are located (i.e. www.yourdomain.com/support/upgrade). Enter your administrative username and password (you must be an administrator to perform the upgrade).
You will be greeted with the Upgrade Center welcome screen, which will check to make sure that you are about to upgrade to the latest available version of Trellis Desk. Click on the "Begin Upgrade!" button to proceed with the upgrade.
Step 4: Proceed through the upgrade process
On the next screen, you will be presented with an overview of the changes introduced in the new version of Trellis Desk that you are upgrading to. Click on the "Continue" when you are done reading this.
Select the skin sets you would like to update by checking the checkbox next to the desired skin set name. When you choose to update a skin set, all modifications to that skin will be lost. If you choose not to update, you may need to manually make modifications to the skin set's template in order for Trellis Desk to function properly. Once you have finished selecting your skins to update, click "Continue".
Now, click on the "Continue" button to run the required SQL queries.
When the SQL queries have been rebuilt, click on "Continue" to rebuild the cache.
When the cache has been rebuilt, you will be brought to the Upgrade Complete screen. Congratulations! You are now running the latest version of Trellis Desk. Enjoy!
