Viewing Custom Pages

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To view a listing of your custom pages, head over to the "Management" section of the ACP. In the grey sidebar menu, under KB/Pages Control, click on Manage Custom Pages.

The Custom Pages List panel shows the names and descriptions of the custom pages you've setup in your helpdesk.

Contents

Viewing Custom Pages

Let's take a closer look at the Custom Pages List panel.

Custom Pages panel

1: Page ID number

This is the unique number used to identify a particular custom page.

2: Page name

This is the name of the custom page.

3: Page description

This is a brief description of the page's actual content.


Column ordering

You can click on one of the column headers (ID, Name, or Description) to sort your pages in that fashion. For example, clicking on ID will sort the pages by ID number in numerical order, whereas clicking on Name will sort them by their titles in alphabetical order. Once you have clicked on a column header, you can click on it again to toggle between ascending and descending order.

The default order setting is by ID, with the earliest created pages at the top of the list and the most recently created pages at the bottom.