Viewing Custom Profile Fields
From ACCORD5 Docs
To view your custom profile fields, head over to the "Management" section of the ACP. In the grey sidebar menu, under Member Control, click on Custom Profile Fields.
The Custom Profile Fields List panel shows all of the custom profile fields currently setup in your helpdesk system.
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Viewing Profile Fields
Let's take a closer look at the Custom Profile Fields List panel.
1: Field ID number
This is the unique number used to identify a particular custom profile field.
2: Group name
This is the name of the custom profile field, as shown to both customers and staff members.
3: Field key
This is the unique lowercase/alphanumeric identifier used by a field.
4: Field type
This is the type of field in use; available options include text field, text area, drop-down list, checkbox, and radio.
5: Required
If 'Yes', the user must fill out this field when updating their profile information.
