Viewing User Groups

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To view your user groups, head over to the "Management" section of the ACP. In the grey sidebar menu, under Member Control, click on Manage Groups.

The Group List panel shows the names and member counts of the groups in your helpdesk system.

Contents

Viewing Groups

Let's take a closer look at the Group List panel.

Group List panel

1: Group ID number

This is the unique number used to identify a particular group.

2: Group name

This is the title of the group. When you click on it, you will be taken to a listing of that group's members.

3: Member count

This is the total number of users that belong to that group.